Accessibility Statement

1. Conformance Status

This website strives to conform to WCAG 2.1 Level AA standards. We aim to meet government accessibility requirements for all public-facing applications.

• Perceivable: Information and UI components presentable to users in ways they can perceive
• Operable: UI components and navigation operable by all users
• Understandable: Information and UI operation understandable
• Robust: Content interpretable by a wide variety of user agents, including assistive technologies

2. Accessibility Measures

We take the following measures to ensure accessibility:

• Accessibility is part of our development mission statement
• Accessibility requirements included in all project specifications
• Clear accessibility goals and responsibilities assigned
• Accessibility best practices integrated into development process
• Regular accessibility audits and testing
• Staff training on accessibility requirements and techniques
• Accessibility feedback welcomed and addressed promptly

3. Accessibility Features

Our website and applications include the following accessibility features:

4. Compatible Technologies

This website is designed to be compatible with the following assistive technologies:

• Screen Readers: JAWS, NVDA, VoiceOver, TalkBack
• Speech Recognition: Dragon NaturallySpeaking, Voice Control
• Screen Magnification: ZoomText, built-in browser zoom
• Alternative Input: Switch access, eye tracking, voice commands

5. Known Limitations

Despite our best efforts, some limitations may exist:

• Third-party components may not be fully accessible
• Legacy content may not meet current standards
• Some dynamic content may require JavaScript
• PDF documents may require additional assistive technology

6. Accessibility Testing

We conduct regular accessibility testing using:

• Automated testing tools (Axe, Lighthouse, WAVE)
• Manual testing with keyboard-only navigation
• Screen reader testing (NVDA, VoiceOver, JAWS)
• Color contrast analysis tools
• Browser extensions for accessibility validation
• User testing with people with disabilities (when possible)

7. Government Project Compliance

For government clients, we provide enhanced accessibility compliance:

• WCAG 2.1 Level AA compliance guaranteed in contracts
• Accessibility testing and documentation included in deliverables
• Third-party accessibility audits available upon request
• Accessibility conformance reports (VPAT/ACR) provided
• Remediation services for identified accessibility issues
• Staff trained on government accessibility requirements
• Ongoing accessibility maintenance and monitoring

8. Feedback and Contact

We welcome your feedback on the accessibility of this website. If you encounter accessibility barriers, please let us know:

9. Formal Complaints

If you are not satisfied with our response to your accessibility concern:

• Escalate to: Krutik Parikh (Strategic Partner & Accessibility Officer)
• File a complaint with the Canadian Human Rights Commission
• Contact the Accessibility Directorate of Canada
• For government projects, follow the accessibility complaint process specified in the contract

10. Technical Specifications

Accessibility of this website relies on the following technologies:

• HTML5 with semantic markup
• WAI-ARIA attributes for enhanced accessibility
• CSS3 for visual presentation
• JavaScript for enhanced functionality (progressive enhancement approach)
• Responsive design for mobile accessibility

11. Continuous Improvement

Accessibility is an ongoing effort. We are committed to:

• Regular accessibility audits and testing
• Staying current with evolving accessibility standards
• Incorporating user feedback into improvements
• Training development team on accessibility best practices
• Monitoring assistive technology compatibility
• Updating this statement as improvements are made

12. Accessibility Resources

For more information about web accessibility: